Job description

Support Engineer

Location :
Ukraine (Remote)
We are ready to offer :

• Remote work;
• Competitive salary based on your experience level;
• Professional and career growth opportunities;
• Opportunity to work and communicate directly with the customers;
• Your health support via gym compensation and vacation policy;
• Professional English lessons with native speakers or highly qualified teachers;
• Partly or fully compensation of specialized conferences, meetups etc.

About the project :

Our client is a cloud-based collaboration network for the events industry. The product is a digital platform that allows event professionals to plan and visualize events before they happen, while connecting clients using a conference and meeting platform, and offering to turn virtual experiences into real ones.

Requirements :

• Proficiency in Windows/Mac OS;
• Proficiency in all browsers;
• Knowledge in Firewalls/ VPNs/ Networks;
• Javascript / HTML knowledge;
• Experience in identifying and solving technical computer problems, such as microphone and speakers setup etc.;
• Excellent written and spoken English.

Expectations :

• Users support, respond rapidly to user requests;
• Troubleshooting technical issues, in real-time, during virtual events;
• Analysis of failures, identifying and isolating the source of problems.

our office life

WHAT WE OFFER

  •  Beautiful and
comfortable offices Beautiful and
    comfortable offices
  • Convenient work
schedule Convenient work
    schedule “Good morning”
  •  Opportunity to manage
your work time independently Opportunity to manage
    your work time independently
  •  English speaking club, tea day,
pizza day and many other events in office English speaking club, tea day,
    pizza day and many other events in office
  • Interesting projects
and opportunity for career growth Interesting projects
    and opportunity for career growth
keep in touch
Herzliya Pituach, Israel
Kharkiv, Ukraine
Kyiv, Ukraine
contact us





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